Welcom to our booking platform (the “Platform,” “we,” “us,” or “our”). The Platform allows guests and tenants to make online bookings and reservations for properties and rooms (the “Service”).
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our Service.
Providing personal information to us is voluntary. However, certain information is required for us to provide the Service and allow you to complete bookings, reservations, and related transactions.
We act as the data controller and are responsible for the collection and use of any personal information submitted through the Service.
In addition to this Privacy Policy, other policies, terms, or codes of conduct may apply to your use of the Service. If you have any questions regarding this Policy or the Service, please contact us.
When you submit an inquiry, create an account, make a reservation, or contact customer support, we may collect the following personal information:
Full name
Mailing address
Mobile phone number
Email address
We may also collect:
Credit card or debit card information when processing payments (through third-party payment processors acting on our behalf)
IP address and device-related information
Bank account details when required for property owners
Information collected through cookies and similar tracking technologies
Website usage and browsing activity
We may use and disclose your personal information to trusted third-party service providers as necessary to operate and support the Service, including for the following purposes:
Communicating with you regarding your reservations, inquiries, and account activity
Responding to customer service requests
Processing payments and transactions
Enhancing the security and safety of the Service
Investigating suspicious activity or violations of our policies
Developing new features, tools, products, and services
Improving the functionality and performance of the Service
Associating activity across devices operated by the same user
Identifying and correcting technical issues and software bugs
Conducting analytics and research
Complying with applicable laws, regulations, court orders, and legal obligations
Assisting law enforcement agencies and competent authorities when legally required
FN Miami Properties LLC / Miami Vacation Rentals sends text messages related to your reservation: booking confirmations, check-in instructions, and guest support. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe at any time, or HELP for assistance. Mobile phone numbers collected for text messaging and text messaging opt-in data/consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.
Mobile phone numbers collected for text messaging will never be shared with or sold to third parties.
You have the following rights regarding your personal information:
To unsubscribe from marketing emails, please use the unsubscribe link included in our communications. Please note that you may still receive transactional or administrative messages, such as reservation confirmations, account notifications, and system alerts.
If you cannot exercise these rights through the tools available in the Service, please contact us directly.
This section applies to individuals located in the European Economic Area (EEA).
We are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
Where required, we collect and process personal data based on your consent. Documentation of consent may be maintained for compliance purposes.
We process personal information when necessary to fulfill contractual obligations with customers, partners, suppliers, and service providers.
We may process personal information where we have a legitimate business interest that is not overridden by your privacy rights and interests.
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
We may delete information from our systems without notice once it is no longer necessary for these purposes.
California residents may exercise certain rights under the California Consumer Privacy Act (CCPA).
You have the right to request information regarding:
Categories of personal information collected
Specific pieces of personal information collected
Sources from which information is collected
Business purposes for collecting information
Categories of third parties with whom information is shared
You may request deletion of your personal information.
We will delete personal information that is not necessary for normal business operations and instruct our service providers to do the same, except where retention is required to:
Provide products or services
Detect and resolve security or functionality issues
Comply with legal obligations
If you exercise your privacy rights:
We will not deny goods or services to you
We will not charge different prices or rates
We will not provide a different level or quality of service
We do not sell personal information that identifies you, such as your name, email address, telephone number, or mailing address.
However, advertising partners, including platforms such as Google and Facebook, may collect information regarding your online activity through cookies and similar technologies while you use our website.
The Service is intended only for individuals who are at least 16 years of age.
We do not knowingly collect, use, or disclose personal information from children under the age of 16.
We use cookies and similar technologies to improve the functionality of the Service and enhance user experience.
Cookies may collect information such as:
Pages visited
Session duration
IP address
Browser type
Operating system
Referring website
Navigation paths through the site
Internet service provider information
Cookies help us:
Operate the website efficiently
Remember user preferences
Improve website functionality
Analyze website traffic and performance
Prevent fraud and security threats
Deliver relevant marketing and advertising content
You may control cookies through your browser settings or through cookie management tools provided on the website.
Please note that disabling cookies may affect certain features and functionality of the Service.
For additional information about opting out of certain advertising cookies, visit:
We may update this Privacy Policy from time to time.
When material changes are made, we will provide notice through the Service. Continued use of the Service after such changes become effective constitutes acceptance of the revised Privacy Policy.
If you do not agree to the revised Privacy Policy, you may discontinue use of the Service. We reserve the right to terminate access to the Service after providing reasonable notice where required.
In cases where immediate changes are required by law or regulatory requirements, such changes may take effect immediately.
The most current version of this Privacy Policy and its effective date will always be available through the Service.
If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us:
Email: res@miamivacationrentals.com
Need help with a Reservation?
Res@miamivacationrentals.com
+1 (681) 230-5340
Need help with a Quote?
Sales@miamivacationrentals.com
+1 (786) 746-8482
